We’re guided by what you could call human-centered design thinking. Our expertise isn’t in one or two fields or issues, but in a process of creating solutions in almost any context. This process is about enabling members of the community to build solutions that will work for them, not putting a pre-fabricated solution in front of them. Human-centered design creates phenomenal benefits to a project’s focus, practicality, and longevity. Here’s how we do it in practice, using three steps.